TERMS & CONDITIONS

T&C

These Terms and Conditions form a contract between the customer (you) and Cadet Shoes Pty Ltd ABN 40 004 326 943, ACN 004 326 943 and apply to the ordering, purchase, fulfilment and delivery of goods from zensu.com.au. If you do not understand these Terms and Conditions or if you have any questions, please contact us and a representative will be happy to assist you. The Customer Service team operates Monday to Friday (excluding public holidays in Melbourne, Australia) from 8.30am until 5.00pm (Australian Eastern Standard/Daylight Savings Time).
Zensu Shoes reserves the right to change these Terms and Conditions of service without informing you. Zensu shoes shall uphold the Terms and Conditions for existing orders. We advise that you should check our website regularly for any updated Terms and Conditions.

Terms of Sale

By completing an order form on zensu.com.au you are indicating you wish to make a purchase for products indicated on your order, and authorising us to recover through your credit card. We may accept or decline the order based on availability of goods and other factors. If we accept your order we will email confirming the order and price of goods. As Zensu Shoes will communicate with you about your order(s) using email, a valid email address must be provided to Zensu Shoes for this purpose.

Pricing Policy

All our prices are in Australian dollars (AUD) and include GST.
Zensu Shoes prices are subject to change without notice; please note you will only be charged the price at which the item(s) was at the time of purchase. We will not offer refunds for items that are of lesser value once received by the customer. Zensu Shoes does not price match with other websites.

Order Cancellations

You are able to cancel your order before it is dispatched by Zensu Shoes, and we will not charge you for the orders cancelled nor will we charge you a cancellation fee. However once the order is dispatched for delivery you are unable to cancel the order. Zensu Shoes also reserves the right to cancel your order if you provide an unauthorised credit card, if we are unable to process payment on the credit card provided, if you provide invalid personal details or if the product becomes unavailable. Zensu Shoes reserves the right to cancel any order without prejudice. We will notify you when we cancel your order.

Confidential Information

Credit card information collected for the purpose of payment of products purchased at Zensu Shoes will be stored securely using a PCI DSS compliant solution. Zensu.com.au stores and processes its payments through an eWAY hosted solution. View Eway’s PCI DSS compliance certificate. Credit card information will be masked on your account and will not be visible to our Customer Service team. Provision of credit card information as payment for the product/s constitutes an agreement of your purchase of the selected product/s. You must not pay or attempt to pay for product/s using fraudulent credit card information.

Security of Your Account

As part of creating your Zensu Shoes account you will be required to provide a password, and it is your responsibility to maintain the security of your password. Each time you use the password you will be deemed to be ‘authorised to access’, and use the Website in a manner consistent with these Terms & Conditions. This means that you are responsible for any products purchased using your account details. If you breach any of the Terms and Conditions, Zensu Shoes reserves the right to suspend or terminate your account at any time without prior notice to you. If your account is suspended or terminated you will not be able to access the Website. If you are awaiting delivery of products, Zensu Shoes reserves the right to cancel your order. A refund may be issued to the credit card provided during the purchase process. You must notify Zensu Shoes if at any time you believe someone has access to your password.

Vouchers and Promotions

From time to time Zensu Shoes uses vouchers for promotional purposes. Vouchers are in AUD and will have differing conditions pertaining to them. No cash redemption for a voucher code is possible. The vouchers are a one-time offer off the total invoice amount and may be limited to a certain product quantity. Each voucher code may only be used once per customer by entering it during checkout at zensu.com.au and by clicking “Apply Coupon”.

Copyright

All information, text, material, graphics, software and advertisements on the Zensu Shoes website are Copyright (c) of Cadet Shoes its suppliers and/or licensors, unless expressly indicated as otherwise. The Website content is protected by Australian and International copyright and trademark laws. You must not modify, copy or distribute any content from the zensu.com.au website also know as Cadet Shoes Pty Ltd in any way unless expressly authorised in writing by Zensu Shoes. You must not frame or embed in another website any of the material appearing on the Zensu Shoes website without our prior written consent. You may store a reproduction of the content from the Website on your local computer for the purpose of viewing the content, and print hard copies of the content for viewing with the aim of ultimately purchasing products, but not for any other use, including commercial use.

Disclaimer and Liability

Every effort has been made to ensure the information contained on the Website is correct, however Zensu Shoes makes no warranty as the accuracy, comprehensiveness, or correctness of any products on the Website, and provides all products on an “as is” basis.

Contact Us

You can contact our customer service team on +61 3 9418 0100 or free call within Australia 1800 669 717 or Contact us.